We are always interested in hearing from talented electronic engineers and embedded software developers. Drew Technologies is a high tech engineering group that has been in business since 1996. They have encountered steady and stabilized growth to its current multi-million dollar annual revenue, and the core competency centers on vehicle re-flashing tools that conform to SAE J2534. Automotive vehicle manufacturers comprise the core customer base.

Technical Support Representative

Drew Technologies seeks a fulltime technical support specialist to answer customer questions and help technicians over the phone using our products. Any qualified applicant will be considered.

The selected candidate will provide telephone and email support for Windows-based automotive products. Key support areas will include: product installation, device drivers, internet connectivity, antivirus configuration, networking, and application troubleshooting. Experience with Windows 2000, XP, and windows 7 are required. Experience with automotive repair and/or technology is preferred.

Job Description:

  •        Fielding inbound phone calls and emails from customers and potential customers
  •        Providing technical support and helping new customers with product installation when needed
  •        Providing technical support for Windows PC’s including operating system configuration
  •        Taking and filling customer orders as needed
  •        Selling aftermarket tools over the phone to end users and businesses (B2B).
  •        Contributing to the Drew Tech Team by meeting or exceeding individual and company  goals
 
Requirements:
  •          2-5 years of technical experience with computers is desired
  •          2-5 years of personal or professional automotive experience is desired
  •          Understanding of how an internal combustion engine works
  •          Ability to reinstall Windows operating system on blank hard drive
  •          Strong written and oral communication
  •          Self motivated and fast paced individual with serious work ethic
  •          Solid Knowledge of computers skills
  •          Experience with customer service and working with customer issues
  •          Good organizational and communication skills
  •          Professional phone skills / Good decision maker
  •          Experience with video and web editing software a plus 
  •          Desire for ongoing improvement and education
 
We offer:
  •          Competitive Pay
  •          401k Plan with employer match
  •          Company Profit Sharing
  •          Insurance Plans for Medical
  •          Paid Holiday leave, vacation, and personal time

About Drew Technologies

Drew Technologies is a privately held company in Ann Arbor, Michigan.  We are a global provider of aftermarket reprogramming and diagnostics tools to repair shops, engineering tools to automakers, and electronics products to performance enthusiasts.

We have a growing global supply network with a diverse distribution base ranging from small, low volume resellers to large multi-million dollar accounts. We are growing steadily with strong relationships throughout the automotive industry.  We are well financed and postured to grow well into the future.  To join this team is opening your career for advancement. 

For more information, or to submit a resume with cover letter, please contact jobs@drewtech.com

 

Sales and Distribution Representative

We have a job opening for a motivated and dynamic sales person with 2+ years experience that is looking for long-range career growth. This is a perfect career change for someone with sales, distribution, and automotive experience. Any qualified applicant will be considered. 

Job Description:

         Selling aftermarket tools over the phone to end users and businesses (B2B).
         Establishing customer base through calling inactive accounts and cold calling
         Marketing our company to potential and repeat customers / Building interpersonal business relationships with customers
         Fielding inbound phone calls and completing customer orders as needed
         Providing 1st level technical support and helping new customers with product installation when needed
         Using outstanding selling skills to close and overcome any objections / Up selling
         Addressing and resolving customers issues and refers to managers when needed
         Contributing to the Drew Tech Team by meeting or exceeding individual and company sales goals
 
Requirements:
         2-5 years of sales experience is desired
         1+ years working with distribution in the automotive aftermarket is required
         Self motivated and fast paced individual with serious work ethic
         Solid Knowledge of computers skills (Windows, Explorer, Outlook)
         Good organizational and communication skills
         Professional phone skills / Good decision maker
         Automotive experience is a plus 
         Experience with website editing a plus 
 
 
We offer:
         Competitive Pay
         401k Plan with employer match
         Company Profit Sharing
         Insurance Plans for Medical
         Paid Holiday leave, vacation, and personal time

About Drew Technologies

Drew Technologies is a privately held company in Ann Arbor, Michigan.  We are a global provider of aftermarket reprogramming and diagnostics tools to repair shops, engineering tools to automakers, and electronics products to performance enthusiasts.

We have a growing global supply network with a diverse distribution base ranging from small, low volume resellers to large multi-million dollar accounts. We are growing steadily with strong relationships throughout the automotive industry.  We are well financed and postured to grow well into the future.  To join this team is opening your career for advancement. 

For more information, or to submit a resume with cover letter, please contact jobs@drewtech.com